Too many people succumb to the mistaken belief that being likeable
comes from natural, unteachable traits that belong only to a lucky
few—the good looking, the fiercely social, and the incredibly talented.
It’s easy to fall prey to this misconception. In reality, being likeable
is under your control, and it’s a matter of emotional intelligence
(EQ).
In a study conducted at UCLA, subjects rated over 500
adjectives based on their perceived significance to likeability. The
top-rated adjectives had nothing to do with being gregarious,
intelligent, or attractive (innate characteristics). Instead, the top
adjectives were sincerity, transparency, and capacity for understanding
(another person).
These adjectives, and others like them, describe people who are skilled in the social side of emotional intelligence. TalentSmart
research data from more than a million people shows that people who
possess these skills aren’t just highly likeable, they outperform those
who don’t by a large margin.
We did some digging to uncover the
key behaviors that emotionally intelligent people engage in that make
them so likeable. Here are 13 of the best:
They Ask Questions
The biggest mistake people
make when it comes to listening is they’re so focused on what they’re
going to say next or how what the other person is saying is going to
affect them that they fail to hear what’s being said. The words come
through loud and clear, but the meaning is lost.
A simple way to
avoid this is to ask a lot of questions. People like to know you’re
listening, and something as simple as a clarification question shows
that not only are you listening, you also care about what they’re
saying. You’ll be surprised how much respect and appreciation you gain
just by asking questions.
They Don’t Pass Judgment
If you want to be
likeable you must be open-minded. Being open-minded makes you
approachable and interesting to others. No one wants to have a
conversation with someone who has already formed an opinion and is not
willing to listen.
Having an open mind is crucial in the workplace
where approachability means access to new ideas and help. To eliminate
preconceived notions and judgment, you need to see the world through
other people’s eyes. This doesn’t require you believe what they believe
or condone their behavior, it simply means you quit passing judgment
long enough to truly understand what makes them tick. Only then can you
let them be who they are.
They Smile
People naturally (and
unconsciously) mirror the body language of the person they’re talking
to. If you want people to like you, smile at them during a conversation
and they will unconsciously return the favor and feel good as a result.
[and 9 more]
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